A Collaboration to Accelerate Generative AI Adoption for Enterprises
ServiceNow, NVIDIA, and Accenture have announced the launch of AI Lighthouse, to fast-track the development and adoption of enterprise generative AI capabilities.
AI Lighthouse unites the ServiceNow enterprise automation platform and engine, NVIDIA AI supercomputing and software, and Accenture AI transformation services. The comprehensive offering will let customers collaborate as design partners in architecting custom generative AI large language models (LLMs) and applications to advance their businesses.
ServiceNow Chairman and CEO Bill McDermott said, “This is a transformational moment for business to revolutionize how work gets done. In collaboration with our visionary partners, ServiceNow, NVIDIA, and Accenture are forming the market-leading blueprint for AI-first enterprise innovation. We expect the AI Lighthouse customer program to inspire breakthrough ideas with massive ROI: ‘return on intelligence.’”
The ServiceNow platform automates workflows across the entire enterprise by connecting disparate departments, systems, and silos and automating processes to increase productivity and enable seamless work experiences. Now Assist is ServiceNow’s generative AI experience—purpose-built within the ServiceNow platform—designed to enable intelligent automation and accelerate productivity by simplifying repetitive tasks, increasing agility, and transforming the user experience.
NVIDIA AI software and accelerated computing provide the platform for generative AI deployments across industries. Enterprises can use NeMo and NVIDIA frameworks, optimized inference engines, and APIs to add intelligence to generative AI applications such as drug discovery, intelligent chatbots, search, and summarization.
Building on Accenture’s recently announced $3 billion investment in AI, this collaboration will tap into the Accenture Center for Advanced AI, with its deep focus on generative AI and large language models. Accenture will accelerate the design and engineering of domain-specific LLMs and generative AI capabilities within the ServiceNow platform to make functional and industry workflows more intelligent – from elevating agent productivity and impact with summarization of service history and recommended actions, to improving self-service quality and speed with AI-powered virtual agents. Accenture will use its infrastructure and IT service operations experience across the cloud continuum, coupled with its vast experience in helping clients across industries leverage generative AI, to accelerate value across the enterprise.
