SunTec – A Cloud Based Products Provider Aiming High Quality Talent
In the coming months, our marketing efforts will continue to focus on building and enhancing our employer brand to attract and retain high quality talent.
SunTec’s global operations includes the USA, UK, Germany, UAE, Singapore, Canada, Australia and India. More than 130 clients in 45+ countries rely on SunTec to provide hyper-personalized products, offers, pricing, loyalty programs, and billing for over 400 million end-customers. SunTec products are based on its cloud-native and cloud-agnostic, API first, micro-services-based proprietary platform, Xelerate and are delivered on premise, on private cloud and as SaaS. During an email interaction with Nitisha from BISinfotech; Prakash P Nair, Vice President – HR, Knowledge Management & Talent Development, SunTec Business Solutions talks about the upcoming recruitment drive, where the company will be hiring over 200 employees in India across various sectors such as Product Management, Product Engineering, Solution Architecture and Engineering, Global Delivery & Support over the next 6 months.
Could you give us a brief overview on SunTec and your products?
We are the world’s No. 1 pricing and billing company that creates value for enterprises through our cloud-based products. More than 130 clients in 45+ countries rely on us to provide hyper-personalized products, offers, pricing, loyalty programs, tax compliance, and billing for over 400 million end-customers. Our products are based on our cloud-native and cloud-agnostic, API first, micro-services-based proprietary platform, Xelerate and are delivered on premise, on private cloud and as SaaS. Apart from our offices in India, we also run global operations across regions including the USA, UK, Germany, UAE, Singapore, Canada, Australia.
Our products on our futuristic platform, Xelerate, offers high-performance, advanced security, scalability, resilience, and agility even while handling large volumes of customer and transaction data. Integrations with transaction systems, customer on-boarding systems and partner management systems helps in real-time automated recommendation of products, offers and pricing to customers and partners. Our products include:
- Enterprise Product Management
- Dynamic Offer Management
- Deal Management
- Relationship -based Pricing Management
- Enterprise Billing and Statements Management
- Ecosystem Management and Monetization
- Benefits and Loyalty Management
- Enterprise Indirect Taxation ManagementHead to our website, https://www.suntecgroup.com/ to know more.
How does the company differentiate itself from other players in the industry?
Our products are designed and built on the concept of empowering organizations to be customer-driven ever since its inception. Apart from serving clients in the banking arena for more than three decades, we also work across other industries including telecom, travel, and insurance. Our industry-agnostic products and solutions enable our clients to unlock their true business potential based on real-time insights, be agile and customer-driven, and optimize customer journeys for every value exchange. Our clients place immense value and trust in our products for being ahead of its time and for enabling new phases of their growth, thereby, propelling them closer to their vision.
Kindly give us a detailed overview on the upcoming recruitment drive of hiring 200 employees.
We are looking to hire engineering talent PAN India. The role we’re hiring for includes product engineering and product support teams. We have a particular focus on SaaS talent given we’re growing our SaaS capabilities. As we transition into a digital-first world, the landscape calls for products that have quicker time to market and are agile and innovative. This requires hiring top notch talent from leading engineering colleges (freshers) as well as laterals with domain knowledge and expertise and essentially hire talent who resonate with our vision and culture of putting our customers at the heart of everything we do.
What will be the key roles that would be a part of the hiring process?
Some of the key roles as part of this drive include:
– SaaS Architects
– Change Enablers
– Implementation Engineers
– Developers
– Solution Analysts
Our hiring process focuses on freshers and lateral hires who can drive, change and bring innovation to the table.
How is SunTec looking at attracting the right talent for this hiring drive?
This hiring drive is a pan India initiative that looks at talent across the country and aims to recruit freshers from reputed colleges and engineering schools. We also host codathons and other such events to identify the right talent and engage with our prospects better.
At SunTec, we also place immense importance in reskilling and upskilling. We encourage all our employees to ensure continuous learning with Individual Development Programs that are focused on learning keeping in mind an individual’s aspirations. Our employees often refer to us as a great place to start one’s career given the opportunities of learning they receive, mentoring from their managers and exposure to international projects and work opportunities.
What was the impact of the pandemic on SunTec’s business? What were your plans to cope up with these situations?
The pandemic led to banks and other organizations accelerating their digitization efforts. This was an opportunity for us to help enterprises digitally transform and we did just that, so our business continued to soar during this time.
Despite the pandemic and lockdown, we had a firm focus on quality while keeping in mind employee wellbeing. Our Business Continuity Planning team played a pivotal role during this time and did a great job in the transition to WFH.
Our employees too have stayed true to our organizational culture. Individuals from across departments and geographies ensured continued operations and meeting customer commitments even through virtual modes. We did not lose even a single day in adapting to the new circumstances. Some of our employee stories from the pandemic can be found here: https://www.suntecgroup.com/flip-book/
What are your marketing strategies for the coming years?
We embarked on a brand campaign that uniquely used attributes we associate with as a product company and tied them back to animal traits. The aim was to have a campaign that stands differentiated while driving home the messages of personalization, agility, expertise, partnership, and vision. This campaign was used for our employer branding efforts too. In the coming months, our marketing efforts will continue to focus on building and enhancing our employer brand to attract and retain high quality talent.
