Array Networks from its barrio has declared that- it now makes available support en route for large enterprises through its innovative Bangalore Centre for Technical Assistance (BCTA). Array Networks has also stretched services towards tier-II and III cities. Array Networks BCTA enhances the US maneuvers offering a 24x’7 local support to the clienteles based in India, followed by the Middle East and the South-East Asia. Services were stretched en route for the Middle East in addition to South-East Asia regions where Array has been steadily procuring fresh customers.
Shibu Paul, Regional Sales Director – India, ME & SEA, Array Networks, alleged that, “We can proudly tell that we are one of the few Application Delivery Networking providers offering local service and support for our products in the country. It demonstrates our commitment to the region and our long-term strategy to win customers by providing superior support.”
Array Networks’ Bangalore Centre for Technical Assistance is but an extension of Array Global support centre based out of Milpitas, California, USA. The services offered takes account of configuration, tele-support, followed by web support and implementation. Along with these services at the offing, Array’s BCTA also affords local RMA as well as repair nationwide. At present, more than 300 customers are receiving the services courtesy; Array Networks in India. Mumbai plus New Delhi patrons get a regional on-demand resources onsite.