Arrow Electronics has introduced a fully managed service to help customers meet the challenges presented by the delivery and backup of applications.
Recognizing the growing challenges organizations face and the responsibilities they have to protect their data in the many applications used daily, Arrow will initially deliver Citrix ADC (application delivery controller) and Microsoft 365 cloud backup as fully managed services to aid optimal app compliance, upgrade, configuration and back-up. Microsoft 365 cloud backup will be available via ArrowSphere, Arrow`s global multi-tier cloud platform.
“Application managed services enable customers to improve internal efficiency, increase user satisfaction and free internal teams to focus on moving forward instead of spending time understanding the myriad of technical challenges that present themselves when installing applications in the cloud,” said Cedric Doignie, Vice President of Business Transformation and services for Arrow’s enterprise computing solutions business in EMEA.
“Citrix appreciates the significant investment Arrow has made so channel partners can provide additional services and solutions that help customers get work done and perform at their best,” said Ethan Fitzsimons, Managing Director, Head of Distribution and Channel sales for Citrix worldwide channel sales and ecosystems. “These offerings empower channel partners to deliver a process of managing, maintaining, versioning and upgrading applications throughout the entire cloud customer lifecycle so organizations can continue to meet business objectives while data is secure and backed up.”
Citrix Application Delivery Controller (ADC) is a comprehensive application delivery and load balancing solution, allowing businesses to deliver a great user experience anywhere on any device. The number of options to choose from and ways to deploy Citrix ADC can be complex and without the right technical support, some customers are not using it to its maximum potential.
Arrow has developed a Citrix ADC managed service to help customers meet the challenges presented and get the most out of their Citrix ADC solution. With the ability to install a secure virtual appliance into a customer’s environment providing a fully managed Citrix ADC, new applications can be quickly onboarded as required and vulnerabilities can be proactively monitored, making preventative changes automatically and alerting to issues.
In the same way, cloud backup for Microsoft 365 will provide a fully managed backup-as-a-service solution to provide peace of mind that data is protected.