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*astTECS Announces CRM with Location Tracking

*astTECS has launched a CRM system which integrates a location tracking system. Dubbed as *astTrac, the new *astTECS solution empowers organization to track activities of the mobile workforce, gain crucial insight into their status and productivity, enhance customer engagement and drive efficiency.

astTECS

*astTECS has launched a CRM system which integrates a location tracking system. Dubbed as *astTrac, the new *astTECS solution empowers organization to track activities of the mobile workforce, gain crucial insight into their status and productivity, enhance customer engagement and drive efficiency.

Leveraging the CRM-GPS integration power of *astTrac, organizations are known to now track and manage complete customer engagement journey initiated by the field staff, pull sales performance reports and track updates in real-time.

Key Nuggets Include

  • *astTrac keeps accurate control over sales activities, supports updates, displays clear view of orders & delivery status, meetings, events and track fleet movements with location on Google map.
  • The solution administers records of meetings and visits associated with the customer data and allow the user to capture images and call recording from a mobile phone, ultimately driving greater efficiency.
  • To effortlessly leverage the CRM, its flexible integration nature allows easy sync with: E-mail, SMS, IP PBX & Dialer, Facebook, LinkedIn and Tally, ultimately widening the scope of application and increased ROI.

*astTrac is an ideal solution for organisations engaged in field-sales across all categories. The scope of an application includes; home delivery of products, door to door sales, fleet management, on-site services and so on. The key activities captured by *astTrac App constitute: location at regular interval with date and time, client meeting details, order value & status,  images of client’s office/product selfie, site condition, discussion points and client messages/feedback in the form of voice recording.

*astTECS offers the most comprehensive, integrated and compelling Telecom Infrastructure Solution based on Asterisk platform that are feature rich, helps improve consistency & performance and creates a scalable, stable and resilient network that optimizes value.

“Productivity and accountability are key aspects of mobile workforce and new trends in customer engagement emphasize on visualizing the sales territory, prioritizing customers & prospects, filter opportunities based on location and monitor sales activity to gain real-time updates & insights for strategic decision-making,” said Dr. Devasia Kurian, CEO, *astTECS. The unique features of *astTrac allows organizations of all sizes to manage their field sales-force effectively, creating better workflow, he added.

Further infoClick here

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Niloy Banerjee

A generic movie-buff, passionate and professional with print journalism, serving editorial verticals on Technical and B2B segments, crude rover and writer on business happenings, spare time playing physical and digital forms of games; a love with philosophy is perennial as trying to archive pebbles from the ocean of literature. Lastly, a connoisseur in making and eating palatable cuisines.

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