Guidewire Software, Inc., a source for software products to general (Property/Casualty) insurers, announced that AXA TianPing has selected Guidewire ClaimCenter of essaying the role as its new claims management system.
Braced with the intention of differentiating itself in a changing insurance market landscape in China, AXA TianPing from its barrio sought a new claims system that would assist it streamline and improve processes and system infrastructure, increase operational efficiencies, cut risks and leakage, and make available better customer service.
“We selected Guidewire to help transform our claims operations for a number of reasons. We were impressed with its diverse geographical footprint of customers and its track record of successful first-in-country implementations,” alleged Mr. Hu Wu, chairman, AXA TianPing. Supplementing that – “The recent international investment in AXA TianPing combined with Guidewire’s global expertise will help us become a leading innovator in the Chinese insurance market.”
“AXA TianPing has exciting ambitions for its business, and we are honored that the company has selected ClaimCenter to help it with its business transformation initiative,” held Ian Tavener, vice president, Asia Pacific, Guidewire Software. Furthering that – “It is thrilling for us to have our first customer in China – a growing and dynamic market with many unique challenges. ClaimCenter will enable TianPing to automate its claims handling processes to reduce claims cycle times and ensure proactive, efficient customer service; increase its operational efficiencies and agility to better support the needs of its claims business; and improve the visibility into its claims handling operations to decrease fraud and leakage.”