Info-Tech Research Group, a spearheading full-service IT analyst firm unveils the ‘2015 Enterprise Service Desk Software Vendor Landscape’ positioning Axios Systems as a Champion in the vendor landscape . The analysis was accumulated in terms of technology innovators and those few vendors able to deliver the true innovation which adds direct value to your business.
Joyous with the recognition Sandi Conrad, Director of Infrastructure Practice at Info-Tech Research Group said, “Axios is focused on innovation, support and the maturation of clients. They should be on the shortlist for any large multi-site organizations that are focused on process improvement and creating an enterprise services model.”
Tasos Symeonides, CEO of Axios Systems said, “Axios has long been recognized as the market innovator. We have been at the forefront of the IT Service Management market since even before the inception of ITIL. Our commitment to investing in R&D has enabled our global clients to keep ahead of the curve and deliver true service to their organizations. This and our passion for delivering excellence is why we have the highest retention rates in the industry.”
Differentiation in the ITSM market has moved on significantly from ticket tracking and basic self-service, to the provision of enterprise-wide service which offers cohesive knowledge management, collaboration and features, such as game mechanics, that are laser focused on the business needs.