Capillary Technologies, a leading source for cloud-based software solutions aimed at customer engagement, has been felicitated as the ‘Best CRM Technology Provider’ at the Indian Retail and e-Retail Awards 2014 by Franchise India. The award ceremony held at the Hyatt Regency in Gurgaon witnessed participation from over 300 industry leaders representing all major retail organizations of the country.
“We are honored to receive recognition and distinction for our technology and market leadership. We believe we are providing the best-in-class business solutions and know-how for any size company to grow and thrive. Being honored yet again as a leader in our domain stands testament to our efforts in helping our clients grow rapidly and reap continued success over the years,” alleged Aneesh Reddy, Chief Executive Officer, Capillary Technologies. Supplementing that – “Our success is defined by the ROI our customers have been enjoying by leveraging our Intelligent Customer Engagement solutions for targeted customer engagement across multiple channels such as in-store, mobile, online and social media.”
The Indian Retail Awards recognise the achievements of India’s most successful retailers and brands across multiple categories for business performance, customer experience, innovation and leadership in the retail sector. Capillary Technologies is being felicitated in the category of ‘Best CRM Technology Provider’ which aims at honouring industry experts who enable and accelerate the journey to integrated customer management and the delivery of an intentional customer experience in retail.