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CITIC Telecom CPC Wins Frost & Sullivan 2021 Best Practices Award

CITIC Telecom International CPC Limited has won the Frost & Sullivan 2021 Best Practices Award – “Digital Innovation Award in Greater China”.

CITICIt acknowledges the company for its outstanding performance in innovation, implementation capabilities, growth strategy, and contribution to the industry.

“Winning of the award this year has a different meaning to the Company. To celebrate our 20th anniversary in 2021, it is a strong recognition of CITIC Telecom CPC’s innovation and determination to achieve innovation excellence, with our ongoing commitment and motto – Innovation Never Stops,” said Esmond Li, CEO of CITIC Telecom CPC.

Frost & Sullivan’s analyst presented a quote about CITIC Telecom CPC’s winning of the award, saying that “the rapid technological development has facilitated the digitalization, informatization, and intelligence needs of global enterprises. The pandemic has further stimulated a leap forward to the digital transformation needs.

Under these circumstances, CITIC Telecom CPC continuously strengthens its ICT capabilities and created its disruptive ICT-MiiND strategy which brings the enterprises an intelligent IT service management platform. With its motto ‘Innovation Never Stops’, CITIC Telecom CPC plays an important role in enabling enterprises’ digital transformation.”

Embracing years of practical ICT-enablement experiences, deep industry know-how with intelligent analysis and algorithmic capability, CITIC Telecom CPC has further created a guiding framework for the future – ICT-MiiND. By fusing innovation and intelligence, with smart learning and infrastructure resources, ICT-MiiND has integrated a full stack of services data onto CITIC Telecom CPC’s ICT platform, resulting in advanced new capabilities.

ICT-MiiND integrates the latest technologies – such as Big Data, AI, AR, IoT and Blockchain, with CITIC Telecom CPC’s extensive global experience, decades of business know-how and dedicated R&D capabilities.

A cutting-edge AIOps (Artificial Intelligence for IT Operations) platform has thus been developed to provide different innovative and intelligent modules that integrated tailor-made and customized industry service scenarios to bring enterprises a smarter IT service management platform. Series of innovative offerings are in place to bring enterprises with more possibilities, too.


Aishwarya Saxena

A book geek, with creative mind, an electronics degree, and zealous for writing.Creativity is the one thing in her opinion which drove her to enter into editing field. Allured towards south Indian cuisine and culture, love to discover new cultures and their customs. Relishes in discovering new music genres.

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