AVAYA’s new cloud-native, Unified-Communications-as-a-Service (UCaaS) solution running on Google Cloud Platform will enable customers of all sizes, including small-to-medium businesses (SMB), more fully leverage the flexibility, efficiency, and scalability of cloud.
The recently announced solution will be initially available in 24 markets globally and it enables Avaya partners to more effectively transition SMBs to cloud-based communications.
Powered by Avaya IX provides a customizable, just-in-time cloud communications infrastructure that allows partners to achieve significant cost-reduction with the capability to provision services for their customers at cloud speed.
Building on its strategic integration with Google Cloud the offering provides cost benefits. Avaya has also adopted Kubernetes to empower Avaya solutions with microservices and containerization, taking a true cloud foundation design approach in their solution offerings. This advances multiple cloud deployment options for businesses, delivering the benefits of cloud solutions while avoiding the one-size-fits-all limitation offered by other providers.
Chris McGugan, Avaya Senior Vice President, Solutions & Technology, said, “This new offer is branded by our partners and accelerates the opportunities for the global network of Avaya authorized partners to expand the market with a robust, secure and reliable communications platform. Partners can leverage Avaya’s popular communication offer deployed on Google Cloud, without the need to invest in and support their own infrastructure, providing an attractive option over competing cloud offers.”
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