DigiCert, ServiceNow Parnter to Simplify Certificate Management

Nitisha Dubey September 25, 2020

Less than a minute

DigiCert has reported collaboration with ServiceNow to simplify certificate management through a comprehensive DigiCert CertCentral application within ServiceNow.

Partnership “This collaboration allows us to advance our shared goal of helping enterprises navigate digital transformation with simplified, automated certificate management for IT teams using ServiceNow,” said Sree Subramaniam, Director of Product Management, ITOM at ServiceNow.

“DigiCert is excited to announce this groundbreaking collaboration with ServiceNow to integrate our industry-leading certificate manager, CertCentral, within ServiceNow,” said Steve Durham, Director of Product Management at DigiCert. “Expiry of TLS certificates has resulted in several service outages. Our integration with the ServiceNow Certificate Inventory and Management store application will help enterprise customers automate certificate issuance and other management tasks with the CertCentral application to reduce outages, meet industry compliance requirements and improve operations.”

Within the CertCentral Manager App in ServiceNow, users and administrators can manage the entire certificate lifecycle including:

Request, edit and download certificates
Approve, reject and edit requests and manage users
Assign roles to ensure proper workflow
Customize the enrollment page with additional fields
Customize the email templates with additional instructions

The CertCentral Manager App is easy to install and requires no coding, scripting, or maintenance. DigiCert offers the only turnkey integration with ServiceNow in the market. Additionally, preferences are synced between CertCentral and ServiceNow, so no extra setup or configuration is required.