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Dimension Data Releases ‘Tech Trends’ Forecast for 2019

Digital transformation set to shift from theory to reality in the next 12 months, claims Dimension Data in new report focusing on customer experience, cybersecurity, digital and technology futures.


dimension data

Dimension Data has launched its Tech Trends 2019 Report developed by its team of technology experts.
Further, it identifies fundamental industry trends that will come to define the business technology landscape in 2019 across customer experience, cybersecurity, digital business, digital infrastructure, digital workplace, technology futures, and services.

In the report, Group CTO Ettienne Reinecke claims that 2019 will finally see digital transformation become a reality and predicts a spate of industry-wide disruption as innovative companies see long-term projects bear fruit. The often referenced but rarely accomplished transformation projects will start coming to life thanks to the maturity of game-changing technologies like AI, machine learning and robotic process automation.

Commenting on the report, Kiran Bhagwanani, CEO of South Asia, Japan, NZ, Dimension Data, said, “The world of enterprise technology is constantly evolving as the application and adoption of disruptive technologies become more widespread. Empowering employees, the use of accurate data, intelligent and connected applications, and technology delivered as-a-cloud-based or managed service are all at the forefront of the technology trends for 2019. We intimately understand the role new technologies can play, and we work very closely with experts across industries to help our clients make the best decisions for their businesses.”

“That’s starting to change. The application of disruptive technologies is becoming more pervasive and their adoption is growing steadily. We’ll see the most innovative companies showing off truly impactful examples of digital transformation in action in 2019 with many more coming to the market over the next three years. They will then become so firmly embedded in the core processes and technologies we use that we’ll consider them commonplace. 2019 is the year that trailblazers will pull-away from fast-followers and we start to see significant power shifts across industries.” added Kiran Bhagwanani. 

The report by Dimension Data also identifies five further trends that will come to define the business technology landscape in 2019 which includes:

  • Robotic process automation will reshape customer experience
  • Organisations will focus on cloud-based cybersecurity platforms
  • Infrastructure will become programmable from end to end
  • Applications will become more intelligent and customized
  • The value of data will become the center of the value universe

Read it further  full report 


Jyoti Gazmer

A Mass Comm. graduate believes strongly in the power of words. A book lover who dreams to own a library some day. An introvert but will become your closest friend if you share mutual feelings about COFFEE. I prefer having more puppies over humans.

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