Firstsource Solutions the provider of customised Business Process Management services has announced the deployment of WorkFlex Solution’s WorkFlex Manager Suite of software products for its clients. This suite is designed to automate manual intraday staffing and real time active performance management processes to enhance productivity and optimize interval level intraday performance.
Speaking about the deployment, Larry Schwartz, CEO, WorkFlex Solutions, said, “We are pleased that Firstsource has selected WorkFlex. The ability of our Intelligent Intraday Automation technology to optimize intraday performance across complex multi-site, multi-skilled programs makes it ideally suited for large-scale BPM providers like Firstsource. This announcement reinforces the global relevance of our unique value proposition within the BPM industry.”