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Gionee Smartphones braces to set up 750 Service Centers across India by 2015

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Committed to provide a superior brand and customer experience, Gionee Smartphones plans to further brace its Authorized Service Center network by way of setting up 750+ Service Centers across India by March 2015. The service network footprint will get a further shot in the arm within next 12 months adding to the existing 400+ service centers that were set up within the first year of operation.

Ever since its inception in India a year back, Gionee from its barrio has constantly delivered high quality products to its patrons across its product range. As part of its endeavour to offer topnotch service experience for its users, Gionee has planned to aggressively expand its service network across Tier I, II & III cities. This will afford high quality service, reliable processes and uniform user experience.

Mr. Arvind.R.Vohra, Head – Gionee India alleged  that “At Gionee, it has been our constant endeavor to provide all our customers a 360 degree experience from the time a product has been bought. While our emphasis is on delivering best in class products always, we have laid equal emphasis on providing top class service right from the time we started business in India. Gionee established a Call Center with its very first sale and with our growing reach we are constantly strengthening our service network to ensure the comfort and trust of our existing and fast growing set of customers.”

Gionee Service Centers from their part are manned by a team of expert technicians and service advisors specially trained on productivity enhancement techniques to deliver quality service in the shortest possible time. In an endeavour to offer quick, efficient and effective service solutions, the company has pre-selected the nature of responding to customer queries / complaints within 24 hours of registration of complaint.

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Jawed Akhtar

A Journalist by interest and a Music Enthusiast by passion. Wedded to Mother Nature, Jawed indulges his aesthetics in travelling and reading books of varied genres. Having covered News stories for top Dailies in his formative years, that is, he is game for tryst with Technology at Techmagnifier.

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