Dell has launched its flagship ProSupport Plus, a support service for its entire range of commercial client solutions in the country. This support solution is designed to deliver maximum support with minimal customer effort. The ProSupport Plus for PCs, Notebooks & Tablets will further enhance customer capability to manage their businesses thus helping them save even more in terms of cost and time incurred due to down time, maintenance or acquiring assistance from routine technology support.
Speaking about the service, Indrajit Belgundi, Director & General Manager – End User Computing, Dell India, said, “ProSupport Plus is a superior offering for our customers in India across small, medium and large businesses. We understand that our customers’ success should be not be hindered by downtime in technology use. ProSupport Plus as an intuitive solution enables customers to spend less time on support and carry out efficient business daily. As the only complete support service combining priority access to expert support, accidental damage repair, and proactive, predictive monitoring for automatic issue prevention and resolution, ProSupport Plus is a winning proposition for our customers in India”.
The ProSupport program from Dell will be available for the Dell Latitude notebooks including its rugged range, OptiPlex desktops, Precision workstations, Vostro notebooks and desktops and Venue tablets. The support service for PCs and Tablets is available to customers and channel partners in 66 countries and 19 languages.