Canon India Pvt. Ltd.’s professional printing division has established a new training centre in Noida to provide technical skill development to its engineers and channel partners. The new training centre will empower engineers and channel partners with information and techniques to help them handle customer queries and installation.
The 4000 sq. feet training centre houses technologically advanced printers like DreamLabo 5000, OCE Vario Print 6000, iPR1135, and iPRC 800, iPRC7000VP, TDS 750, TDS 350 and CW 300. It has two training rooms for the engineers beside one staff seating room as well. With the opening of training centre Canon is aiming to improve the efficiency of engineers and channel partners.
The company says it frequently organizes workshops and in-house learning sessions in the facility to make its engineers well adept with the products.” Product demonstrations will also be given training in the facility to give the customers a better understanding about the products.
Speaking on the occasion Puneet Datta, Director of Professional Printing Products (PPP) group, Canon India said, “Canon believes in providing best customer experience through its various services. With the help of our new training facility, we aim to excel in this endeavour by imparting training to our engineers, sales teams and channel partners. The training will help them to get a better understanding of PPP products and further enhance the customer experience. The facility, which has already trained more than 50 engineers since the time of its inception, acts as a technical backup centre in case of any downtime issue for mission critical customer.”