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India Consumers Frenzy in Mobile Banking Surpasses UK, Australia and UAE

Customers in India more likely to use mobile banking apps than counterparts in UK, UAE and Australia, according to survey from Avaya

 Digital India

Indian consumers are evading traditional ways to use bank or interact with banks. Today, Indian consumers prefer a digital-first approach to accessing banking services as they find talking over the phone with bank adviser is a complex issue.

According to a new survey, Indian customers are also more likely to use a mobile banking app than their counterparts in the UK, Australia, and the UAE. They are also more likely to complain about bad service to friends and family, and on social media.

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