The National e-Governance Division – Ministry of Electronics & Information Technology, Government of India (MeitY) has initiated a proposal for selecting a partner Agency working in the domain of artificial intelligence, deep learning, cognitive learning, machine learning, robotics and other allied fields to provision UMANG/Government services to users through Bot (Chat + Voice).
The agency shall be responsible for solution design, development, implementation, enhancement, operations & maintenance of AI based Chatbot/VA solution and to manage the provisioned services. The initial contract will start from the date of WO and its duration will be 4 years ( 1 year for Go-Live, Service & Language Enablement and O&M + 3 years of O&M) from the date of ‘Go-Live’.
National e-Governance Division (NeGD) is an autonomous business division of Digital India Corporation, under the Ministry of Electronics and Information Technology (MeitY), for supporting and assisting MeitY in Program Management of NeGP (e- Kranti) and supporting Digital India (DI) Programme. Under Digital India Programme, NeGD has developed Unified Mobile Application for New-Age Governance (UMANG) which is a unified platform with a single mobile app (on Android, iOS) and web (www.umang.gov.in) at the front-end. It aims to provide single point access to major government services from the Central Government, State/UT Governments, and local bodies as well as from their agencies and Corporates from mobile.
The last date of submission is January 25, 2021.
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