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Infosys Healthcare Analytics Redefines Microsoft’s Healthcare Offerings

Microsoft Intelligent

Microsoft announces deployment of advanced analytics solutions from Infosys to foster their digital transformation in healthcare organizations.

Till now, structured and unstructured datasets processes were managed by custom solutions or through CRM platforms like Microsoft Dynamics. Infosys has developed healthcare analytics solutions to augment the current processes and make them more efficient using Microsoft Cortana Analytics Suite. With the new solution, Microsoft can outcome from their custom processes like CRM platforms – Microsoft Dynamics.

Infosys analytics healthcare solutions will enable healthcare professionals to unlock the potential of a wide range of datasets. Insights generated from this will help track population health trends, advance clinical effectiveness and enhance patient satisfaction. They will also help providers improve operational effectiveness and financial and administrative performance. These solutions use the common healthcare reference architecture that is built on Microsoft technology.

Commenting on the alliance, Manish Tandon, Executive Vice President, Global Head, Healthcare, Insurance and Life Sciences said, “This relationship will provide managed care organizations with the tools to improve clinical and operational effectiveness at a reasonable cost. It will also provide health-care call centers with contextualized customer support and self-service options to both consumers and healthcare workers”.

Through the use of different Microsoft analytics offerings such as Cortana Analytics Suite and SQL Server 2016, organizations are known to have a compelling and economical alternative to niche analytical products, without having to change their current enterprise storage solution. These solutions will give enterprises the ability to integrate databases and publish layers with enterprise-grade security.

One of the solutions focuses on making the actuarial planning process efficient. This helps payers to forecast the utilization and cost of care for better actuarial planning. Another solution focuses on supporting healthcare contact center processes implemented in Microsoft Dynamics to provide live decision support to contact agents.

“Cortana Analytics is a fully managed Big Data and advanced analytics suite that enables customers to transform data into intelligent action,” said Joseph Sirosh, corporate vice president of the Data Group, Microsoft. “The technology we have today at Microsoft, and the deep collaboration with Infosys, will enable novel healthcare solutions that make smarter decisions, improve customer service, and uncover new possibilities to transform patient care faster than ever before.”

Infosys at the annual Healthcare Information and Management Systems Society (HIMSS) conference, Feb. 29 to March 4 – Las Vegas, to showcase the solutions

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