“Newgen” positioned in Gartner’s Magic Quadrant for CCM software

Newgen Software, a supplier of Business Process Management (BPM), Enterprise Content Management, and Customer Communication Management (CCM) solutions, pronounced that it has been positioned in the first issue of Gartner’s November 26, 2013 Magic Quadrant for Customer Communications Management (CCM) Software. On record, Newgen Software is one of the 15 technology providers in the CCM space from across the world to have been featured in this report.

As stated by Gartner, “As enterprises look to reduce the costs associated with print delivery, improve communications and engagement with their customers, and modernise and consolidate their applications, demand for CCM software is increasing.”

“We are excited to be positioned in Gartner’s Magic Quadrant report for Customer Communication Management. We consider this to be a solid market recognition of our ability to deliver value to customers through our flexible and unified CCM offering” held Diwakar Nigam, Founder and CEO at Newgen Software. Rhetoricising further that – “Newgen has invested in building a comprehensive CCM solution for batch, interactive and on demand communications and already seen good traction with customers across geographies and industry verticals.”