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Ramco introduces the SMS based Employee Self Service (ESS)

Ramco Systems receives India Customer Value Leadership Award

Ramco Systems has rolled out the SMS based Employee Self Service (ESS) after the success of NFC and GPS based Attendance Management System. This new offering of the company will enable the ESS users of Ramco HCM to ask for leaves, raise queries and perform transactions all through simple text messaging.

Speaking about the launch, Virender Aggarwal, CEO, Ramco Systems, said, “With Ramco’s Mobility solutions, our clients have leveraged the benefits of accessing Ramco HCM on their smartphones. We found a sizeable section of the ESS users not leveraging the mobile application as it necessitated internet access on phones. In order to simplify the user experience and to truly take the mobile experience to every user, we have launched a short-code based ESS feature. With mobile redefining the way we interact, we are confident this new feature will find good adoption from both existing and new customers. This, in short, is the first step towards building ‘inclusive’ enterprise software.”

The objective of the company behind this SMS based feature is to address the requirements of  organizations with heavily distributed workforce or highly secure workplaces (like BPO, Factories, R&D units) which restrict use of smart phones within office premises.

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Heena Gupta

A reader at heart, this girl loves to express through writing. Her ears perk up as soon as she senses any tech molecule in the air. With the ability to use and navigate typical technologies she becomes a complete tech enthusiast. This post graduate in Mass Communication lives in the world of gadgets. Fiction, history and cartoons keep her busy in the free time. Her urge to grow mixed with excellent writing skills forces us to have her as a part of our workforce.

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