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RBS elects Mphasis as a Partner for Application Services


Mphasis inks a new master services agreement (MSA) with The Royal Bank of Scotland plc (RBS), to leverage application management services. As part of this agreement, Mphasis will manage the performance and quality of critical applications at the corporate and institutional banking divisions of RBS.

Mphasis has a massive experience in processes and technologies relevant to banks partnering with multiple large and mid-size, commercial and universal banks globally. Mphasis cites that its impeccable global track record for consistent service delivery, resulted in RBS selecting Mphasis for this mandate.

Talking on this new partnership, Gopinathan Padmanabhan, President of Global Delivery at Mphasis said, “Signing this agreement is a re-confirmation of RBS’ trust in our delivery capabilities and consistent value-add.” “This encourages us to further raise the benchmark and help RBS transform their business by leveraging emerging technologies, tools and solutions. We are appreciative of RBS for giving us this opportunity and very excited to start yet another chapter with them.”

“The constant emergence of new technologies, greater customer expectations, and strong competition mean we constantly need to fine tune the way we do business,” addsTrish Arksey, Head of Transaction Services Technology at The Royal Bank of Scotland plc. “We were looking for a service provider with deep roots in the banking industry to help us manage and transform our applications portfolio and in turn help us serve our customers better. Mphasis was our ideal choice, to build a strong technology foundation for our future growth and we are delighted to partner with Mphasis.”


Niloy Banerjee

A generic movie-buff, passionate and professional with print journalism, serving editorial verticals on Technical and B2B segments, crude rover and writer on business happenings, spare time playing physical and digital forms of games; a love with philosophy is perennial as trying to archive pebbles from the ocean of literature. Lastly, a connoisseur in making and eating palatable cuisines.

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