Ameyo announces a strategic expansion into the US & European markets leveraging its unique Ameyo Engage – a Cloud-based Call Centre Software. Ameyo Engage will operate from its sales office in US at Sunnyvale, CA.
Aiming to divulge the multi-billion cloud-driven contact centre market, the solution aims to simplify customer engagement for businesses. Also the company is reckoning to tap US $ 10 million revenue through this strategic international expansion.
Speaking on the occasion, Bishal Lachhiramka, CEO, Ameyo Engage, said, “Providing an optimal customer experience in the ever changing hyper-connected world is preliminary for the reputation and success of organizations. By utilizing the advanced features of our Engage platform, businesses can gain deeper insights of their operations within enterprise environment. We have provided the realm of business with a whole new set of benefits, which will make it much easier for organizations to create a truly customer-centric call centre experience by improving overall performance with optimized costs.”
Integrated with Salesforce, Ameyo Engage allows businesses to set up an enterprise level professional contact centre without investing in hardware, installation, and infrastructure. Brands can personalize their customer interactions and can streamline inbound and outbound communications within a single interface. With capabilities like intelligent routing, multi-channel communications, advanced integrations, call monitoring, and analytics, Ameyo Engage has proved itself to be the best solution available in the market.
The platform delivers unified and highly personalized experiences that helps brands of all sizes and power their customer interactions with intelligence, scalability, ease of use, and flexibility. With an introductory pricing that starts from $20 per agent per month, Ameyo Engage aims to become a default choice for all call centre software requirements.