Genesys
-
Zoom Signs Startegic Agreement with Genesys
Zoom Video Communications and Genesys have expanded their partnership to help businesses deliver effortless customer experience by building upon their…
Read More » -
Genesys Receives $580 Million in Funding at $21 Billion Valuation
Genesys has raised a $580 million round of funding, which is intended to accelerate the company’s leadership in the Experience…
Read More » -
Genesys Honored as 2021 Gartner Magic Quadrant Leader
Genesys has been recognized by Gartner,as a Leader in the 2021 Contact Centre as a Service (CCaaS) Magic Quadrant, for…
Read More » -
Genesys Releases New Tools for AI-Driven CX
Genesys has released new tools that enable businesses to easily build and orchestrate their own bot experiences, integrate third-party messaging…
Read More » -
Genesys Unveils Customer Engagement Offering Genesys DX
Genesys has released Genesys DX, the company’s new standalone digital customer engagement offering. Genesys DX leverages the company’s CX expertise…
Read More » -
Adobe, Microsoft and SAP Announce New Open Data Initiative Details
Today at Adobe Summit, the industry’s leading customer experience conference, Adobe (Nasdaq:ADBE) CEO Shantanu Narayen and Microsoft (Nasdaq “MSFT” @microsoft)…
Read More »