Genesys
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Genesys Releases New Tools for AI-Driven CX
Genesys has released new tools that enable businesses to easily build and orchestrate their own bot experiences, integrate third-party messaging…
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Genesys Unveils Customer Engagement Offering Genesys DX
Genesys has released Genesys DX, the company’s new standalone digital customer engagement offering. Genesys DX leverages the company’s CX expertise…
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Adobe, Microsoft and SAP Announce New Open Data Initiative Details
Today at Adobe Summit, the industry’s leading customer experience conference, Adobe (Nasdaq:ADBE) CEO Shantanu Narayen and Microsoft (Nasdaq “MSFT” @microsoft)…
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