Messaging Apps
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Genesys Releases New Tools for AI-Driven CX
Genesys has released new tools that enable businesses to easily build and orchestrate their own bot experiences, integrate third-party messaging…
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Red Herring or not? China Microblog Usage rocked in 2013 states report
Even though it’s far too premature to declare the demise of microblogging in China, a growing body of evidence suggests…
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