Tata Tele Business Services Unveils Operator Connect
Tata Tele Business Services (TTBS) has enhanced Smartflo UCaaS (Unified Communication as a Service), a voice solution integrated with Microsoft Teams, by adding support for the Operator Connect platform for Microsoft Teams Phone. Operator Connect takes Smartflo UCaaS to the next level, empowering customers to seamlessly connect their telephone numbers on the Public Switched Telephone Network (PSTN) with Teams, revolutionizing the unified communication experience for businesses.
Smartflo UCaaS with Operator Connect gives users unparalleled flexibility in connecting their telephone numbers with Teams, delivering a comprehensive communication solution.
Vishal Rally, Sr. Vice President – Product and Marketing, Tata Teleservices said, “We are delighted to announce the integration of Operator Connect for Microsoft Teams with our Smartflo UCaaS solution, a major advancement in unified communication within Microsoft Teams. Smartflo UCaaS with Operator Connect bridges the gap between remote employees and the office, delivering an advanced communication experience, and fostering stronger connections with employees and customers. This offering is a transformative asset for businesses, providing unparalleled flexibility with work from anywhere functionality, streamlined deployment, enhanced support, and cost optimization.”
Shruti Bhatia, Country Head, Modern Work and Surface, India and South Asia, Microsoft said, “The integration of Operator Connect in TTBS’ Smartflo UCaaS solution is a significant step in empowering businesses with flexible and innovative unified communication within Microsoft Teams. This collaboration reflects our commitment to delivering greater efficiencies and productivity through seamless PSTN calling services. Our collaboration with TTBS reinforces our dedication to supporting businesses in their digital transformation journey with secure and cost-optimized solutions.”
The integration of Operator Connect with Smartflo UCaaS demonstrates TTBS commitment to democratizing technology and empowering businesses with cutting-edge solutions. Smartflo UCaaS with Operator Connect service significantly enhances unified communication capabilities in Teams, enabling businesses to smoothly embrace the shift towards a more connected and digitally empowered future.
TTBS has taken several initiatives in recent times to empower businesses with innovative and reliable solutions that help them build digital maturity and continue seamless operations in a flexible, scalable, and secure manner. The company’s Smart Business Solutions portfolio comprises of Smartflo CCaaS suite, an advanced cloud communication suite integrated with omni-channel capabilities, SmartOffice- a one-box start-up kit with voice, data, apps, storage and much more, Smart Internet Leased Line with built-in cloud security, SD-WAN iFLX an intelligently flexible solution for network optimization, and a comprehensive suite of cyber security solutions.