VIAVI Boosts Observer Platform for Optimal Network Performance
Viavi Solutions has announced significant enhancements to the Observer Platform allowing IT teams to further maximize network availability, productivity and compliance. The enhancements include critical new capabilities in End-User Experience (EUE) scoring, digital certificate analysis, application identification, Unified Communications (UC) support, and Azure traffic visibility through NSG flow log analysis.
The VIAVI State of the Network study revealed enterprises’ top challenges in managing their networks. With a majority of enterprise applications hosted in the cloud, fewer than 1% of organizations say they are satisfied with network visibility. Problem domain isolation – pinpointing issues across network, server, application, or client domains – remains one of the biggest challenges for NetOps teams. End-user experience is the highest ranking KPI. And nearly half of teams spend between 10 and 20 hours per week troubleshooting UC platforms.
Bob Laliberte, Principal Analyst, Enterprise Strategy Group said, “Applications are now distributed across private data centers, multiple public clouds, and edge locations, yet many companies fail to upgrade their network monitoring and management solutions to keep pace with these highly complex environments. VIAVI has recognized this shift and responded by poviding comprehensive visibility across these distributed, heterogenous environments. The Observer platform has evolved to support these new environments and its emphasis on end-user experience should appeal to enterprise customers looking to accelerate their transformation, enabling greater operational efficiency and ensuring positive end-user experiences.”
Chris Labac, Vice President and General Manager, Network Performance and Threat Solutions, VIAVI said, “In partnership with our customers, we have leveled up performance and threat visibility and developed a powerful set of capabilities that provide insights where they are needed most. Our patented End-User Experience Scoring can now be used by virtually the entire IT team to effectively identify, prioritize, and remediate business-impacting issues. Our UC visualizations are now the best in the industry. New DPI and Azure capabilities round out a release that we’re thrilled to deliver. Our focus continues to be not on delivering more KPIs, but delivering more clarity, actionable information, and business value.”
