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Virtusa’s New Innovation Lab for Pegasystems Solutions to Focus on DPA based Technology

Virtusa Lab will focus on developing innovative business solutions to deliver best-in-class digital experiences to clients

Virtusa Corporation

Virtusa Corporation announces the launch of its Pega Technology Innovation Lab to propel digital process automation (DPA) research and innovation.

The first-of-its-kind center in the heart of Hyderabad, India is known to leverage Virtusa’s deep understanding of the Pega Platform, with Virtusa’s rich engineering heritage and deep domain expertise, to develop and implement innovative Pega DPA solutions to accelerate digital business transformation journeys for its clients.

Digital process automation, including modernizing and re-engineering process and service architectures, is core to helping organizations extract the maximum value from their digital investments. Virtusa’s Innovation Lab is aimed at helping clients understand and capitalize on opportunities for digitally enhancing their business processes to drive innovations, increase business agility, and create competitive advantage. The lab will focus on developing scalable Pega-based solutions that seamlessly integrate front and back office operations, bring in workflow intelligence and automation, and leverage real-time analytics.

“We are very excited about this new investment that not only strengthens our DPA innovation velocity, but also reaffirms our commitment to being a partner of choice for Pega-led DPA solutions. Our new Pega Technology Innovation Lab will improve how we empower our teams to learn, collaborate, and build Pega solutions that deliver best-in-class customer experiences,” said John Gillis, co-founder and executive vice president, Client Services and Business Development, Virtusa. “We have continuously made significant investments in Pega product development and building IP solutions on the Pega Platform, and we are committed to maintaining our leadership position in helping enterprises transform digitally. Our new lab will help us quickly bring to market the next generation of digital process automation and industry solutions for clients.”

Features of Virtusa’s Pega Technology Innovation Lab include:

  • A collaborative workspace for our clients to co-create and co-innovate Pega-based solutions, driven through a unique sandbox environment that facilitates ideation, design-thinking, prototyping, and testing of new solution concepts.
  • A Pega Solutions Center of Excellence that works closely with on-site client facing teams to funnel new innovations through the lab, including Pega’s artificial intelligence (AI), user interface design (UI), and user experience design (UX) capabilities, as well as Pega® Robotics, Pega® Customer Decision Hub, and Virtusa’s own business solutions.

“Businesses are facing increasingly complex challenges that require innovative technology solutions to achieve success,” said Ken Nicolson, vice president, global alliances, Pegasystems. “Working with trusted and committed partners like Virtusa is an integral part of delivering optimal solutions. This new facility represents both Virtusa’s longstanding commitment to Pega implementation, as well as continued innovation in the areas that matter most to our clients.”

The lab is said to provide an environment for clients to ideate, create business cases and proof-of-concepts, and develop and test next-generation solutions that enable them to capitalize and derive the maximum value from their Pega-based tools.

With hundreds of global transformation programs built on the Pega Platform, Virtusa has made significant investments in building IP solutions and engineering rigor to support its service delivery.

Additionally, Virtusa’s ongoing focus on DPA solutions leverages predictive and decision analytics, mobility, and social media to shape the changing dynamics of customer-supplier relationships from the process improvement perspective.

Further info on Virtusa’s Digital Process Automation solutions and capabilities: Click here


Niloy Banerjee

A generic movie-buff, passionate and professional with print journalism, serving editorial verticals on Technical and B2B segments, crude rover and writer on business happenings, spare time playing physical and digital forms of games; a love with philosophy is perennial as trying to archive pebbles from the ocean of literature. Lastly, a connoisseur in making and eating palatable cuisines.

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