Xerox has been named the top player in the Print Management Services (MPS) landscape in a report published by research and analysis firm Quocirca.
The MPS landscape is witnessing a drastic shift in customer priorities and demand for more flexibility in contracts. It is now expected to play a bigger role in the growth of an organization than just plying on literal cost saving mechanisms.
“Managing and securing information – both in paper and digital formats – across any organization is an important endeavor,” said Joseph Hanania, senior Vice President, Global Document Outsourcing Business Group, Xerox. “Quocirca’s latest report on the MPS landscape shows that organizations see MPS as a driver for a lean and agile digital future and acknowledges our ability to provide a clear information management strategy that incorporates paper and digital processes.”
The report also lists various probable factors that led to the growth of Xerox’s MPS business which treaded at a steady growth of 3% in the year 2015, representing a robust progress in the field (In 2015, Xerox was also ranked similarly by Gartner’s 2015 Magic Quadrant for Managed Print and Content Services, IDC MarketScape U.S. Managed Workflow Services Vendor Assessment and IDC MarketScape Western Europe Managed Workflow Services Vendor Assessment)
Keeping a diverse portfolio of solutions spread across office printing and large scale production printing has helped Xerox clinch the numbers. Its workflow automation tools, a range of analytic frameworks mated to a sophisticated reporting platform have been the major driver in expanding to sectors like healthcare, manufacturing and retail, banking, insurance and education.
Xerox also sold its Information Technology Outsourcing (ITO) to focus on the business process outsourcing and document outsourcing businesses. It later announced plans to separate into two independent companies – the document technology company keeping the Xerox brand name which has helped retain its position in the MPS market.
“Xerox has a strong reputation within the MPS market, underscored again by its seventh year leading the pack,” Louella Fernandes, Associate Director at Quocirca. “It’s consistent global delivery and sophisticated reporting and analytics platform enables Xerox to excel when working with large, complex organizations which have a diverse print infrastructure across both office and production printing. By investing in automation solutions for vertical markets, Xerox is developing a strong portfolio of solutions, which streamline workflows and help better integrate paper and digital workflows.”
Diving into the security proposition, the company has also developed a pair of suites – Xerox Print Security Audit Service and Secure Print Manager – that offer secure printing, control and reporting and analytics.